Privacy Policy

At Sunwest Auto Body & Paint, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you request an estimate or contact us.
• Vehicle Information: Make, model, year, VIN, and damage details for repair estimates.
• Insurance Information: Insurance company details, policy numbers, and claim information when applicable.
• Technical Information: IP address, browser type, and website usage data through cookies and analytics.

2. How We Use Your Information

We use your information to:

• Provide repair estimates and service quotes
• Communicate about your vehicle repairs and service status
• Process insurance claims on your behalf
• Improve our website and services
• Send service reminders and updates (with your consent)
• Comply with legal requirements and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Insurance Companies: When processing claims on your behalf
• Service Providers: Third-party vendors who assist with our operations (e.g., payment processing, email services)
• Legal Requirements: When required by law or to protect our legal rights

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings, though disabling cookies may limit some website functionality.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.